HappiTravel® - Frequently Asked Questions

Frequently Asked Questions

Answers to common questions about the HappiTravel® platform.

How it all works

At HappiTravel we do things differently. We get the same wholesale rates from suppliers as mainstream travel providers, but instead of offering it to you at retail (and keeping the margin) we pass the full savings on to you... which is how you have the incredible access to rock-bottom wholesale rates found here. We then offer a range of upgrade options (the cost of which is less than the amount you immediately stand to save) creating a complete "no-brainer" situation for our customers.

We believe in empowering the consumer! People are smart. So we trust you! You shouldn't have to take our word for it... we make everything fully transparent so you can see the value for yourself before ever touching your wallet. No pressure. No catches or gotcha's. No tricks or smoke and mirrors. Just insanely great value that can't be ignored!
The HappiPass® is what you get when you enroll for free. It gets you instant access to book 1,000's of HappiTrips® at a wholesale rate, no strings attached. It also gives you demo access to our HappiHotels booking engine and HappiCondos vacation rental platform where you can browse and see the additional value available if you upgrade your account.
Absolutely. There is no cost to enroll your HappiTravel® account. Yup... no catches or sinking feeling in your stomach by being "tricked" into anything! Gaining your TRUST is our highest priority. But with so many scams and things out there, we understand (and expect) you to be skeptical. That's why we build trust incrementally. Your free account gets you access to wholesale rates on 1,000's of HappiTrips® that are constantly being updated. We want you to explore and see the value for yourself! You can remain a free member and book trips at the wholesale rate, no strings attached. Or you can upgrade your account and get access to the even lower HappiPrice® rate (where the amount saved typically exceeds the cost of the upgrade). It literally costs you more NOT to upgrade! As an upgraded member you are also able to earn HappiPoints on HappiTrips® you book which is an additional discount that functions as your own Vacation Savings Account!

Again, it's all about building trust with our customers. We don't need to force you to pay to enroll when the value of the platform is so transparent. Finally, there's the option to upgrade at the VIP level which gets you access to the wholesale rates on the HappiHotels booking engine and HappiCondos vacation rental platform (which can be as much as 80% or more below retail!)
Well... unless you have one of those rare allegies to "money"... you're going to want to upgrade!

As a free member you get access to TONS of value. You can book 1,000's of HappiTrips® at a wholesale rate. But there's sooooo much more available!

The cool thing about HappiTravel® is we wear our value on our sleeve. You can see us coming from a mile away. We've intentionally designed the platform to be as intuitive and transparent as possible because... we WANT you to be able to quickly and easily evaluate the bottom line value. Simply put, if you travel at all (or want to) it costs you MORE not to be an upgraded member than it does to upgrade!
Simple - there are 2 options...

You can upgrade at the $99/yr level and it will get you access to book HappiTrips® at the lowest HappiPrice® rate. You'll have the ability to book an unlimited number of trips each year with no blackout dates or caps on the amount you can save. You'll also start earning HappiPoints for each qualifying trip with are credits you can redeem "point for dollar" towards future HappiTrips® reservations.

The other option is our VIP membership which is $298/yr and includes everything above plus full access to the HappiHotels booking engine (offering up to 60% or more below retail for 1.8+ million properties) as well as the HappiCondos vacation rental platform (offering 4,000+ resort properties at up to 80% or more below retail). These engine provide you full flexibility to book the dates and destinations you want just like any other mainstream engine except you'll pay pennies on the dollar for each reservation. No caps, no limits on the amount you can save. Most people save more than the entire annual fee on their first reservation.
We're glad you asked... It all starts with HappiTrips® which are 1,000's of hand curated trips all over the world. You have access to incredible rates on a variety of land packages as well as cruise and condo listings. Each trip has specific dates and terms. HappiTrips® are constantly being updated so it's a good idea to keep an eye on the listings. You can book as many trips as you want, there is no cap or limitation on savings.

The HappiHotels booking engine works just like any mainstream travel site except it provides you access to wholesale rates (up to 60% or more below retail!) You can search for properties worldwide (over 1.8 million hotels and resorts!)

The HappiCondos vacation rental platform gives you access to over 4,000 resorts globally and the ability to save up to 80% off of retail rates! There's a wide range of options for rooms and amenities and no black out dates or limitations on usage.
Dead serious! In a world that's started talking a lot more about "science" in recent years, we think it's important to back it up with independent peer-reviewed third party studies. We've been talking about HappiScience since 2019 and cite 100's of articles and studies that make the case. Vacations are more than just fun... there are proven links that show travel can have a profoundly positive impact on your well being. Sure, it's fun to talk about from a marketing perspective as well... but we encourage you to read some reviews and take a minute to reflect on the stress & anxiety that exists in the world we all live in together... and learn more about how travel can truly benefit your wellbeing!
Your HappiTravel® membership applies to you and your household. i.e. if you are married with kids living at home, all of you can book using a single membership. Otherwise, each family member outside your household will need their own membership.

HappiTrips®

There are 1,000's of HappiTrips® all over the world. There are Land Packages which can be found broken down by continent. There are also Cruise and Condo listings (which are specially highlighted and different from those found in the booking engines).
You betcha! The value offered through the HappiTravel® platform is the real deal. In fact, it's so insane we have a hard time promoting it without it sounding "too good to be true." So our solution is to build trust with our customers incrementally. It starts by letting you join for free and get REAL access to book 1,000's of HappiTrips® at a wholesale rate, no strings attached. We do this precisely because we don't want to force you to pause and have to think about whether or not you can trust us before pulling our your credit card to enroll. You don't even know us yet! So instead we let you enroll free so you can explore and see the value for yourself. See... we knew we were gonna be fast friends! ;-)

As you explore you're able to see on your own the amazing value of the platform. When you're ready to book a trip, you're likely to bump into the fact that upgrading your account will allow you to get an even deeper HappiPrice® discount that exceeds the cost of the upgrade. Wait, what...? Yeah, we know... it's a no-brainer (people tell us so every day). But again, for us it's all about building trust. Because honestly... there IS a scam going on... it's called booking travel retail! Once you realize it's costing you more NOT to own our membership you'll never book travel anywhere else for the rest of your life. And so, like any good marraige we're just gonna be honest with you as we tie the knot! ;-)
It's pretty cool, actually. Drill into the detail page for any listing and it will show you the Retail Price for that particular trip. If you have a free HappiTravel® account it will show you the available Wholesale Price. Some trips are priced "per person", others are "total" for the party. It will break down and display the discount available to you.

As a free member it will also show you the HappiPrice® which is the much lower rate you can get by upgrading your membership. Typically the amount you'll save far exceeds the cost of the upgrade.

On many trips it will also display HappiPoints that you'll earn when you book. These are credits you can redeem towards any HappiTrips® you book in the future. You get to book at wholesale, plus we give you a credit to save even more next time... Think of it as your personal Vacation Savings Account!
Think of them as your personal Vacation Savings Account! Each time you book qualifying HappiTrips® you have the ability to earn a certain number of HappiPoints which are credits you can redeem towards any HappiTrips® you book in the future. So yeah it's pretty cool... you get to book at a crazy good rate then on top of that get HappiPoints you can use "point for dollar" towards your next trip!

HappiPoints are pending until you take your trip. They can then be used towards any future HappiTrips® booking without limitations or cap on usage. HappiPoints expire 12 months from the time they are earned or in the event of a lapse in your HappiTrips® annual membership renewal.

HappiPoints are not available for free accounts.
Typically the answer is no. Often the reason for the great rates on HappiTrips® is because of limited inventory or other restrictions that prevent customizations. The details for each trip can be found in the Fine Print section for the listing. That said, when you submit a Request to Book you will be contacted by one of our HappiAgents who can answer any questions you may have and advise you on any options that are available.
It all starts on the detail page for the trip itself. Click the Book Now button and follow the process to provide traveler information and confirm your booking request. Once submitted you will hear back from one of our HappiAgents who will confirm availability and arrange payment.
You can find a history of your booked HappiTrips® by clicking the My Account link followed by the Bookings tab.

NOTE: if you are looking for your booking history for HappiHotels or HappiCondos that is maintained separetaly within each of those engines.
As you browse HappiTrips® listings you can click the heart icon and it will add/remove that particular trip from your Wishlist. You can view your full Wishlist by clicking the My Account link and then the Wishlist tab.
After submitting a booking request for HappiTrips® you'll hear back from one of our HappiAgents who will confirm availability, answer questions, and finalize payment for the reservation. After that you can contact our agent if you have additional questions.

HappiHotels

Free members have access to explore the HappiHotels wholesale booking engine in order to see the discounts available. However, in order to book at the wholesale rate you must upgrade your account to the VIP level. Why do we do that? Simple, we're all about trust and transparency. We want you to be able to kick the tires and see for yourself how much you are losing by not using the HappiHotels engine!
Yes... except of course, it provides wholesale rates up to 60% or more below retail.
Hotels, resorts, and travel suppliers are the ones that control how many rooms they make available at wholesale rates. As with rooms priced at retail, availability is fluid and constantly changing. If you have a specific property in mind, you can search for it for a particular date and there may or may not be rooms available at wholesale. However, if you want to maximize your savings the best approach is to search by date/destination and then sort by Discount (high to low). This will provide a list of all properties and the biggest discounts.

Keep in mind that you could go back and do the exact same search a few days (or even a few hours) later and it's possible you'll get different results. Again, inventory is constantly changing and so the available inventory is displayed dynamically. If your dates are flexible, you may also want to try adjusting them to see if additional properties are available or offer even lower wholesale rates on different dates.
You can find a history of your HappiHotel reservations by accessing the engine, clicking your name from the top/right of the screen, and clicking the Booking History link.

NOTE: if you are looking for your booking history for HappiTrips® they can be found by clicking the My Account link followed by the Bookings tab.
It depends. It's important to take note of the cancellation policy outlined by each property before booking. The property detail screen will display whether the reservation is refundable or not, and in the case it is, the terms of the amount refundable and date by which the reservation must be cancelled.

While many reservations are fully refundable, it's important to keep in mind that in some cases the reason why the wholesale rate is so low is because the reservation is non-refundable. These terms are controlled by each property and not by HappiTravel®. Sometimes that's the cost of getting such amazing discounts. If you require more flexbility look for listings that do offer cancellation options (often times you can pay just a small amount more, still getting a very deep wholesale discount, in order to be able to cancel up until a certain date).
Yes you can. When you access the HappiHotels engine you can click the live chat icon and will be immediately connected to one of our agents. Alternatively, you can call the toll free number included in the Confirmation Email you receive for the reservation. In either case we provide live customer support 24/7 to assist you.

In the rare event you encounter a problem with your reservation, even while on site at a property, please contact us immediately so we can assist you in resolving the issue.

HappiCondos

Free members have access to explore the HappiCondos vacation rental platform in order to see the discounts available. However, in order to book at the wholesale rate you must upgrade your account to the $298/yr VIP level. Why do we do that? Simple, we're all about trust and transparency. We want you to be able to kick the tires and see for yourself how much you are losing by not using the HappiHotels engine!
Honestly? Because retail is for suckers. Sorry to be so direct... but ultimately that's what it comes down to. But don't feel bad, we've all been there. Now you know better...

The reality of the travel industry is there are massive margins available. Big travel online booking engines sell it to you at retail and pocket the rest. At HappiTravel® we pass the savings on to you. And yes, it can be up to 80% or more in the case of condos.
Nope. As you explore HappiCondos you'll find a range of options... 7-day reservations are the most common, although in some cases 5-day or even 3-day options are available. Regardless though, you don't have to stay the entire time. The rates are so low, it's not uncommon for customers to book a full week at a resort condo, only stay a couple nights, and it still costs less than booking a room retail at a hotel which isn't anywhere as nice as the resort!

Payments

There are NO monthly fees at HappiTravel®, ever.

By the way... why would you pay a monthly fee for something you don't use every month? Just sayin.
Would you like us to? ;-) Of course there's no cost for free members whatsoever. When you upgrade your account you can designate whether or not you want to have the annual renewal occur automatically. (You can also update this setting by going to My Account and clicking the Billing tab). We recommend automatic renewal so you don't accidentally lose HappiPoints credits or other benefits that disappear in the event you forget your payment.
World ending, cataclysmic disaster... Human sacrifice! Dogs and cats living together! Mass hysteria!

Actually, it's bad but maybe not quite that bad. You'll lose all of your accumulated HappiPoints (which are good "point for dollar" towards booking additional HappiTrips®). So that would suck (and is non-reversible).

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Your free HappiTravel® membership gets you wholesale rates... but consider upgrading today and EVEN BIGGER discounts!

The cost to upgrade is LESS than the amount you'll save on your very first trip. Plus, get VIP access to the HappiHotels wholesale booking engine and HappiCondos vacation rentals platform!

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